United Way of Washington County celebrates 211 Day with the release of their new mascot “Telli”

Washington, PA – Saturday (2/11) is 211 Day, celebrating the go-to resource 211, which helped thousands of people in Washington County access help for immediate or long-term challenges last year.  

211 is a free, confidential, 24-hour information and referral service that connects Washington County residents with health and human services support. Anyone in need of help or information can call 211, text 898-211 or visit www.pa211sw.org to reach a trained 211 specialist. 

P. Ann Hrabik, MBA, CFRE, Executive Director of United Way of Washington County is encouraging people to use the service. "People reached out to 211 this year to find information on basic needs, like heating or utility assistance, elder care, or to find the closest food bank. They also called for everyday information like where to take their child for developmental screening or how to locate job training or find free tax filing support," Hrabik said. 

Just in time to celebrate 211 Day, the United Way of Washington County announced their new mascot, Telli, a giant, smiling cell phone character whose main purpose is to help UWWC’s staff spread the word about 211. “211 is a very important resource for our community members but there are still so many people who have never heard of 211. Telli is here to help us create awareness about 211,” said Sue Urcho, United Way of Washington County Marketing and Program Manager.

A vast amount of local information is available through 211, including health and mental health resources, health insurance programs, support for older Americans and people with disabilities, adult day care, Meals on Wheels, respite care, home health care, transportation, homemaker services and support for children, youth and families. In fact, 211 is a critical part of United Way of Washington County’s fight for the health, education, and financial stability of every person in every community. Starting on Feb. 11, 211 is currently available to 99% of people in the U.S. and across all of Canada.  

If you or anyone you know needs help, call 211 or visit pa211sw.org. Help is available 24/7, in 180 languages.